{"id":16324,"date":"2026-05-23T10:10:13","date_gmt":"2026-05-23T10:10:13","guid":{"rendered":"https:\/\/lumiraroyal.ro\/?page_id=16324"},"modified":"2026-05-23T10:14:05","modified_gmt":"2026-05-23T10:14:05","slug":"termeni-si-conditii","status":"publish","type":"page","link":"https:\/\/lumiraroyal.ro\/?page_id=16324","title":{"rendered":"Termeni si conditii"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16324\" class=\"elementor elementor-16324\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-70c35cb e-flex e-con-boxed e-con e-parent\" data-id=\"70c35cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a68024 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"5a68024\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<blockquote><h1 data-section-id=\"i4ejru\" data-start=\"0\" data-end=\"36\">Termeni \u0219i Condi\u021bii \u2013 Lumira Royal<\/h1><p data-start=\"38\" data-end=\"69\">Ultima actualizare: 23 Mai 2026<\/p><p data-start=\"71\" data-end=\"368\">Bine a\u021bi venit pe website-ul Lumira Royal.<\/p><p data-start=\"71\" data-end=\"368\">V\u0103 rug\u0103m s\u0103 citi\u021bi cu aten\u021bie termenii \u0219i condi\u021biile de utilizare prezentate mai jos \u00eenainte de utilizarea acestui website sau \u00eenainte de plasarea unei comenzi.<\/p><p data-start=\"71\" data-end=\"368\">Accesarea \u0219i utilizarea site-ului implic\u0103 acceptarea integral\u0103 a acestor termeni \u0219i condi\u021bii.<\/p><h2 data-section-id=\"18hxck6\" data-start=\"370\" data-end=\"402\">1. Informa\u021bii despre companie<\/h2><p data-start=\"404\" data-end=\"528\">Website-ul \u0219i magazinul online Lumira Royal sunt de\u021binute \u0219i administrate de compania <span class=\"\" data-state=\"closed\"><a class=\"decorated-link\" href=\"https:\/\/www.enceladus.ro?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\">Enceladus Gallery<\/a><\/span>.<\/p><p data-start=\"530\" data-end=\"714\"><strong data-start=\"530\" data-end=\"548\">Date companie:<\/strong><br data-start=\"548\" data-end=\"551\" \/>Denumire companie: Enceladus Gallery<br data-start=\"587\" data-end=\"590\" \/>Brand comercial: Lumira Royal<br data-start=\"619\" data-end=\"622\" \/>Domeniu de activitate: comercializarea bijuteriilor handmade \u0219i accesoriilor personalizabile<\/p><p data-start=\"716\" data-end=\"859\">Bijuteriile comercializate prin intermediul magazinului sunt realizate manual de designerul de bijuterii <span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Maria Jiboc<\/span><\/span>.<\/p><h2 data-section-id=\"11ycjcb\" data-start=\"861\" data-end=\"876\">2. Defini\u021bii<\/h2><ul data-start=\"878\" data-end=\"1236\"><li data-section-id=\"1vz89dh\" data-start=\"878\" data-end=\"940\">\u201eSite\u201d \u2013 website-ul Lumira Royal \u0219i toate subdomeniile sale.<\/li><li data-section-id=\"ypk57n\" data-start=\"941\" data-end=\"1038\">\u201eClient\u201d \u2013 orice persoan\u0103 fizic\u0103 sau juridic\u0103 ce acceseaz\u0103 website-ul sau efectueaz\u0103 o comand\u0103.<\/li><li data-section-id=\"ta71n5\" data-start=\"1039\" data-end=\"1138\">\u201eProduse\u201d \u2013 bijuterii handmade, accesorii \u0219i produse personalizabile comercializate prin magazin.<\/li><li data-section-id=\"1ollrh2\" data-start=\"1139\" data-end=\"1236\">\u201eComand\u0103\u201d \u2013 solicitarea transmis\u0103 de client pentru achizi\u021bionarea unuia sau mai multor produse.<\/li><\/ul><h2 data-section-id=\"1l420u6\" data-start=\"1238\" data-end=\"1269\">3. Produse \u0219i caracteristici<\/h2><p data-start=\"1271\" data-end=\"1581\">Lumira Royal comercializeaz\u0103 bijuterii create manual,<\/p><p data-start=\"1271\" data-end=\"1581\">ceea ce \u00eenseamn\u0103 c\u0103 fiecare produs poate prezenta mici diferen\u021be de culoare, form\u0103 sau finisaj fa\u021b\u0103 de imaginile de prezentare de pe site.<\/p><p data-start=\"1271\" data-end=\"1581\">Aceste diferen\u021be nu constituie defecte, ci reflect\u0103 caracterul unic \u0219i artizanal al produselor.<\/p><p data-start=\"1583\" data-end=\"1605\">Produsele pot include:<\/p><ul data-start=\"1606\" data-end=\"1738\"><li data-section-id=\"xg1l22\" data-start=\"1606\" data-end=\"1629\">cristale de zirconiu;<\/li><li data-section-id=\"adeupc\" data-start=\"1630\" data-end=\"1668\">elemente decorative personalizabile;<\/li><li data-section-id=\"1yrj3sq\" data-start=\"1669\" data-end=\"1698\">accesorii realizate manual;<\/li><li data-section-id=\"q9efax\" data-start=\"1699\" data-end=\"1738\">modele unicat sau \u00een edi\u021bii limitate.<\/li><\/ul><h2 data-section-id=\"1fqaygo\" data-start=\"1740\" data-end=\"1771\">4. Personalizarea produselor<\/h2><p data-start=\"1773\" data-end=\"1873\">Anumite produse pot fi personalizate conform solicit\u0103rilor clientului. Personalizarea poate include:<\/p><ul data-start=\"1874\" data-end=\"1997\"><li data-section-id=\"uoli40\" data-start=\"1874\" data-end=\"1895\">alegerea culorilor;<\/li><li data-section-id=\"1eovzit\" data-start=\"1896\" data-end=\"1924\">modificarea dimensiunilor;<\/li><li data-section-id=\"jj4cov\" data-start=\"1925\" data-end=\"1935\">gravuri;<\/li><li data-section-id=\"1lkui8s\" data-start=\"1936\" data-end=\"1970\">ini\u021biale sau simboluri speciale;<\/li><li data-section-id=\"1mweu1t\" data-start=\"1971\" data-end=\"1997\">adapt\u0103ri ale designului.<\/li><\/ul><p data-start=\"1999\" data-end=\"2092\">Clientul este responsabil pentru corectitudinea informa\u021biilor furnizate pentru personalizare.<\/p><p data-start=\"2094\" data-end=\"2214\">Produsele personalizate nu pot fi returnate dec\u00e2t \u00een cazul unor defecte de fabrica\u021bie sau erori imputabile v\u00e2nz\u0103torului.<\/p><h2 data-section-id=\"m22t0v\" data-start=\"2216\" data-end=\"2241\">5. Plasarea comenzilor<\/h2><p data-start=\"2243\" data-end=\"2389\">Comenzile pot fi plasate online prin intermediul website-ului. Dup\u0103 transmiterea comenzii, clientul va primi o confirmare prin e-mail sau telefon.<\/p><p data-start=\"2391\" data-end=\"2480\">Lumira Royal \u00ee\u0219i rezerv\u0103 dreptul de a refuza sau anula comenzile \u00een urm\u0103toarele situa\u021bii:<\/p><ul data-start=\"2481\" data-end=\"2612\"><li data-section-id=\"1i4z6ww\" data-start=\"2481\" data-end=\"2513\">date incomplete sau incorecte;<\/li><li data-section-id=\"1aiur4k\" data-start=\"2514\" data-end=\"2555\">imposibilitatea contact\u0103rii clientului;<\/li><li data-section-id=\"1e2rd41\" data-start=\"2556\" data-end=\"2579\">suspiciuni de fraud\u0103;<\/li><li data-section-id=\"kmjmjq\" data-start=\"2580\" data-end=\"2612\">indisponibilitatea produsului.<\/li><\/ul><h2 data-section-id=\"9nxxf6\" data-start=\"2614\" data-end=\"2636\">6. Pre\u021buri \u0219i pl\u0103\u021bi<\/h2><p data-start=\"2638\" data-end=\"2746\">Toate pre\u021burile afi\u0219ate pe website sunt exprimate \u00een RON \u0219i pot include TVA, conform legisla\u021biei \u00een vigoare.<\/p><p data-start=\"2748\" data-end=\"2790\">Metodele de plat\u0103 disponibile pot include:<\/p><ul data-start=\"2791\" data-end=\"2857\"><li data-section-id=\"6trcr3\" data-start=\"2791\" data-end=\"2816\">plata online cu cardul;<\/li><li data-section-id=\"97t6md\" data-start=\"2817\" data-end=\"2835\">transfer bancar;<\/li><li data-section-id=\"7prj4k\" data-start=\"2836\" data-end=\"2857\">ramburs la livrare.<\/li><\/ul><p data-start=\"2859\" data-end=\"3005\">Lumira Royal \u00ee\u0219i rezerv\u0103 dreptul de a modifica pre\u021burile produselor f\u0103r\u0103 notificare prealabil\u0103, \u00eens\u0103 comenzile deja confirmate nu vor fi afectate.<\/p><h2 data-section-id=\"z36dl7\" data-start=\"3007\" data-end=\"3020\">7. Livrare<\/h2><p data-start=\"3022\" data-end=\"3122\">Produsele sunt livrate prin servicii de curierat pe teritoriul Rom\u00e2niei \u0219i, dup\u0103 caz, interna\u021bional.<\/p><p data-start=\"3124\" data-end=\"3170\">Termenul de livrare poate varia \u00een func\u021bie de:<\/p><ul data-start=\"3171\" data-end=\"3272\"><li data-section-id=\"1iit7ad\" data-start=\"3171\" data-end=\"3201\">disponibilitatea produselor;<\/li><li data-section-id=\"1vbm31h\" data-start=\"3202\" data-end=\"3233\">complexitatea personaliz\u0103rii;<\/li><li data-section-id=\"eh53qd\" data-start=\"3234\" data-end=\"3272\">perioadele aglomerate sau s\u0103rb\u0103tori.<\/li><\/ul><p data-start=\"3274\" data-end=\"3349\">\u00cent\u00e2rzierile cauzate de firmele de curierat nu pot fi imputate magazinului.<\/p><h2 data-section-id=\"klf9w3\" data-start=\"3351\" data-end=\"3374\">8. Politica de retur<\/h2><p data-start=\"3376\" data-end=\"3500\">Conform legisla\u021biei \u00een vigoare, produsele standard pot fi returnate \u00een termen de 14 zile calendaristice de la primire, dac\u0103:<\/p><ul data-start=\"3501\" data-end=\"3597\"><li data-section-id=\"175lv4x\" data-start=\"3501\" data-end=\"3522\">nu au fost purtate;<\/li><li data-section-id=\"1bk00kr\" data-start=\"3523\" data-end=\"3557\">nu prezint\u0103 urme de deteriorare;<\/li><li data-section-id=\"1c4ir0o\" data-start=\"3558\" data-end=\"3597\">sunt returnate \u00een ambalajul original.<\/li><\/ul><p data-start=\"3599\" data-end=\"3752\">Produsele personalizate sau realizate la comand\u0103 special\u0103 nu sunt eligibile pentru retur, cu excep\u021bia situa\u021biilor \u00een care prezint\u0103 defecte de fabrica\u021bie.<\/p><p data-start=\"3754\" data-end=\"3875\">Costurile de retur sunt suportate de client, cu excep\u021bia cazurilor \u00een care produsul este defect sau a fost livrat gre\u0219it.<\/p><h2 data-section-id=\"8wkl2q\" data-start=\"3877\" data-end=\"3891\">9. Garan\u021bii<\/h2><p data-start=\"3893\" data-end=\"3988\">Lumira Royal garanteaz\u0103 c\u0103 produsele livrate sunt conforme cu descrierea prezentat\u0103 pe website.<\/p><p data-start=\"3990\" data-end=\"4078\">Bijuteriile trebuie utilizate \u0219i \u00eentre\u021binute corespunz\u0103tor. Nu sunt considerate defecte:<\/p><ul data-start=\"4079\" data-end=\"4202\"><li data-section-id=\"12thbt7\" data-start=\"4079\" data-end=\"4138\">deterior\u0103rile provocate prin utilizare necorespunz\u0103toare;<\/li><li data-section-id=\"ukdny\" data-start=\"4139\" data-end=\"4172\">contactul cu substan\u021be chimice;<\/li><li data-section-id=\"1j8yikl\" data-start=\"4173\" data-end=\"4202\">uzura normal\u0103 a produselor.<\/li><\/ul><h2 data-section-id=\"1e9i8e6\" data-start=\"4204\" data-end=\"4235\">10. Proprietate intelectual\u0103<\/h2><p data-start=\"4237\" data-end=\"4454\">Toate materialele prezente pe website \u2013 texte, imagini, logo-uri, design-uri, fotografii \u0219i elemente grafice \u2013 apar\u021bin Lumira Royal \u0219i\/sau Enceladus Gallery \u0219i sunt protejate de legisla\u021bia privind drepturile de autor.<\/p><p data-start=\"4456\" data-end=\"4535\">Copierea, distribuirea sau utilizarea acestora f\u0103r\u0103 acord scris este interzis\u0103.<\/p><h2 data-section-id=\"lmvpdr\" data-start=\"4537\" data-end=\"4571\">11. Protec\u021bia datelor personale<\/h2><p data-start=\"4573\" data-end=\"4737\">Datele personale colectate prin intermediul website-ului sunt utilizate exclusiv pentru procesarea comenzilor, comunicarea cu clien\u021bii \u0219i activit\u0103\u021bi administrative.<\/p><p data-start=\"4739\" data-end=\"4872\">Prin utilizarea website-ului, clientul \u00ee\u0219i exprim\u0103 acordul privind prelucrarea datelor personale conform legisla\u021biei GDPR aplicabile.<\/p><h2 data-section-id=\"rsxs40\" data-start=\"4874\" data-end=\"4902\">12. Limitarea r\u0103spunderii<\/h2><p data-start=\"4904\" data-end=\"4948\">Lumira Royal nu poate fi responsabil pentru:<\/p><ul data-start=\"4949\" data-end=\"5128\"><li data-section-id=\"myczyo\" data-start=\"4949\" data-end=\"5006\">erori tehnice independente de voin\u021ba administratorului;<\/li><li data-section-id=\"vdy3lq\" data-start=\"5007\" data-end=\"5051\">\u00eentreruperi ale func\u021bion\u0103rii website-ului;<\/li><li data-section-id=\"1i618ch\" data-start=\"5052\" data-end=\"5083\">\u00eent\u00e2rzieri generate de ter\u021bi;<\/li><li data-section-id=\"1olqsrk\" data-start=\"5084\" data-end=\"5128\">utilizarea necorespunz\u0103toare a produselor.<\/li><\/ul><h2 data-section-id=\"1i00a5x\" data-start=\"5130\" data-end=\"5174\">13. Modificarea termenilor \u0219i condi\u021biilor<\/h2><p data-start=\"5176\" data-end=\"5368\">Lumira Royal \u00ee\u0219i rezerv\u0103 dreptul de a modifica oric\u00e2nd con\u021binutul acestor termeni \u0219i condi\u021bii, f\u0103r\u0103 notificare prealabil\u0103. Modific\u0103rile vor intra \u00een vigoare din momentul public\u0103rii pe website.<\/p><h2 data-section-id=\"o897pq\" data-start=\"5370\" data-end=\"5384\">14. Contact<\/h2><p data-start=\"5386\" data-end=\"5502\">Pentru informa\u021bii suplimentare, reclama\u021bii sau solicit\u0103ri, ne pute\u021bi contacta prin intermediul website-ului oficial:<\/p><p data-start=\"5504\" data-end=\"5541\" data-is-last-node=\"\" data-is-only-node=\"\"><span class=\"\" data-state=\"closed\"><a class=\"decorated-link\" href=\"https:\/\/www.enceladus.ro?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\">Enceladus Gallery<\/a><\/span><\/p><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Termeni \u0219i Condi\u021bii \u2013 Lumira Royal Ultima actualizare: 23 Mai 2026 Bine a\u021bi venit pe website-ul Lumira Royal. V\u0103 rug\u0103m<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16324","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lumiraroyal.ro\/index.php?rest_route=\/wp\/v2\/pages\/16324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lumiraroyal.ro\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lumiraroyal.ro\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lumiraroyal.ro\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lumiraroyal.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16324"}],"version-history":[{"count":4,"href":"https:\/\/lumiraroyal.ro\/index.php?rest_route=\/wp\/v2\/pages\/16324\/revisions"}],"predecessor-version":[{"id":16328,"href":"https:\/\/lumiraroyal.ro\/index.php?rest_route=\/wp\/v2\/pages\/16324\/revisions\/16328"}],"wp:attachment":[{"href":"https:\/\/lumiraroyal.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}